Returns Policy

At EzWristbands.co.uk, we aim to provide high-quality Custom Wristbands and excellent customer service across the UK. If you're not completely satisfied with your order, this returns policy explains your options. Whether you've received the wrong item, a defective wristband, or need help with an issue, we’re here to help make things right.

Please read the information below to understand our return process, eligibility criteria, and how to request a refund or replacement.

Easy Returns
If you’re not completely satisfied with your wristband, you can return or exchange it within 30 days of purchase.

Eligibility for Returns
Wristbands must be unused, undamaged, and in their original packaging to qualify for a return or exchange.

Refund Process
Once we receive your return, refunds will be processed within 5-7 business days to your original payment method.

Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.

How to Initiate a Return
Contact our support team with your order details, and we’ll guide you through the return process.